Privacy Policy

1. Data Controller

The data controller is:

Free Apples z. s.
Company ID: 22847413
Address: Otakarova 219/9, Prague 4, 14 000
E-mail: info@didadiv.cz

The controller is responsible for processing personal data on the website https://didadiv.cz.

2. What Data We Process

We process only data that is necessary for providing our services:

2.1 Order Data (e-shop)

• name and surname
• e-mail
• phone number
• billing and delivery address
• order and payment information

2.2 User Account (if created)

• login e-mail
• profile information

2.3 Video Upload Data

• name and e-mail
• video content and related metadata

2.4 Technical Data (when visiting the website)

• IP address
• device and browser type
• pages you visit
• cookies

3. Purposes and Legal Basis for Processing

We process personal data for the following purposes:

3.1 Contract Performance (GDPR Art. 6(1)(b))

• order processing
• goods delivery
• customer communication

3.2 Legal Obligation (GDPR Art. 6(1)(c))

• accounting
• tax obligations

3.3 Legitimate Interest (GDPR Art. 6(1)(f))

• website security
• protection against service abuse
• traffic measurement (Google Analytics)

3.4 Consent (GDPR Art. 6(1)(a))

• newsletter
• use of marketing cookies
• publication of uploaded videos

4. Data Retention Period

• order data: 10 years (by law)
• user account: until account deletion
• communication: 24 months
• user-uploaded videos: until consent withdrawal
• cookies: depending on type (up to 13 months)

5. Sharing Data with Third Parties

Data may be shared only with trusted partners necessary for service operation:

• PayPal / payment gateways – payment processing
• Google Analytics – traffic measurement
• YouTube – publication of uploaded videos

We do not transfer personal data to other entities unless required by law.

6. Cookies

The website uses cookies to ensure functionality and analyze traffic. More information about cookies can be found here.

7. Data Security and Protection

We protect personal data with technical and organizational measures. However, we cannot guarantee absolute security, as no data transmission is 100% secure.

8. Data Subject Rights

Users have the right to:

• access their data
• rectification
• erasure
• restriction of processing
• data portability
• object to processing
• withdraw consent
• file a complaint with the supervisory authority

Requests can be submitted via e-mail: info@didadiv.cz.

9. Protection of Children

Our services are not intended for children under 16 years of age without parental consent. If we discover that we have received data from a child, we will delete it immediately.

10. Policy Changes

We may update this policy. The new version will always be published on this page.

Last updated: December 2025